Frequently Asked Questions
Everything you need to know about your VILLAGEMART shopping experience.
What is VILLAGEMART's shipping policy?
We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I process a return or exchange?
If you are not satisfied with your purchase, you can return or exchange items within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing can vary slightly between different fits and collections.
What payment methods do you accept?
VILLAGEMART accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are the materials used in VILLAGEMART clothing sustainable?
We are committed to ethical fashion. A significant portion of our catalog is made from organic cotton and recycled polyester. Check the 'Product Details' section on individual items for specific material information.